BOOKING & CANCELLATION POLICIES
When booking your treatment with us please be aware that these are the terms you agree to when making an appointments
£15-25 per person (dependent on treatment/package choice) is required to secure and confirm all appointments.
Booking fee's are non refundable but may be transferrable to another date if that request is received with more than 3 full working days notice (requests received out of spa opening hours will be taken from the next working day)
Whilst we understand that it is not always possible to make your appointment, If you need to reschedule or cancel please be aware you must give at least 3 working days notice
Appointments rescheduled with more than 3 full working days can be moved to an alternative date without loss of monies paid in addition you will not liable to any additional charges, however the part payment booking fee is NOT refundable if you decide to cancel your appointment
BOOKINGS CANCELLED OR RECHEDULED WITH LESS THAN 48 HOURS NOTICE REQUIRE FULL TREATMENT COST
Our T&Cs are in line with industry standards, if you have any questions please do contact us to discuss this.