MEET THE TEAM
Our team are here to make your visit go without a hitch
Serenity
Spa Therapist Owner
Gold
Lifetime achievement award British Awards 2019
Serenity heads up her team and manages the spa on a daily basis. With 30 plus years in the industry and many additional courses she is very highly qualified and guides her team to achieve and exceed expectations.
Customer experience is paramount, Serenity actively encourages training days ensuring you the customer remain our main priority, the passion and drive of Serenity and her team is obvious. In addition Serenity has basic sign language skills which has proven invaluable in THE SPA
Amy
Senior Spa Therapist
Gold
Rising star of the year
British Awards 2021
Amy was studying level 3 in college when she came to us to complete her 300 hours compulsory work experience.
She slotted into the team like she had always been there, That much so she is still with us.
Amy is very likeable and a great young therapist. Although she is the youngest team member s he is able to relate to people of all ages and prove age doesn't matter in a treatment room.
Amy is knowledgeable for her years and a wonderfully talented addition to the spa team.
A level 3 therapist with many additional qualifications.
A joy to have in spa.
Becca
Spa Therapist
Becca joined the team in June 2022 after moving from Scotland.
Becca is a level 3 therapist with additional advanced qualifications, enabling her to deliver more targeted treatments suited to customer needs.
She had been in the spa industry for approximately 4 years before joining us in 2022
Becca is warm, friendly and passionate about delivering a high quality treatment and service to her customers.
She is a team player but works equally happily alone
She has grown so much since she joined our team undertaking several additional advanced qualification to enable her to deliver to a higher level going forward..
Carol
Spa Therapist
Carol joined THE SPA team in May 2024.
She came to us with a wealth of experience spanning over 14 years in the industry.
Carol is warm, welcoming and a bundle of vibrant energy that just oozes positivity..
As a spa and massage therapist she excels when hands on in her treatment room.
She prides herself on delivering a service of excellence This is apparent with each treatment given..
Carol’s knowledge and skill is plain to see
She is a very welcomed member of our team
Carol fitted in like it was just meant to be.
With her friendly nature, words of wisdom and the wealth of experience she brings to spa and to our customers we urge our customers old and new to put yourself in her capable hands.